Complete Forwarder – 3 Course BUNDLE
Our Complete Forwarder bundle includes three courses (total 23 lessons); Need to Know Forwarding, Global Knowledge & Personal Skills. All lessons have a multiple choice test, and each course has a certificate. The discounted bundle includes around 20-25 hours of learning, including tests.
This bundle is designed for freight forwarders and logistics providers.
£139.00 + VAT
All of our lessons are written in the modern, easy on the eye Prezi format and some lessons include links to video to enhance the experience. Lessons include learning objectives and a review section, each lesson may be viewed 5 times and are accessible for up to 12 months.
While our courses have been written for the UK market, the majority of the principles remain the same throughout the world and our content has been used in Europe, Asia, North America and Africa. They are English language only.
Course 1 Included – Need to Know Forwarding Course (9 lessons)
Lesson 1
Introduction
- Forwarder’s Role
- Transport Modes
- The Parties Involved
- Documentation
- Freight Types
- Charging Methods
Lesson 2
Risk & Liability
- Risk
- What Goes Wrong
- Major Incidents
- Liability
- Trading Conditions
- Protection
Lesson 3
Terms & Conditions
- Shipment Breakdown
- INCO terms
- Freight Prepaid Terms
- Freight Collect Terms
- Named Place
- General Guidelines
Lesson 4
Ocean Freight
- History
- Container ships
- Containers
- Shipment Types
- Charges
- Processes
Lesson 5
Air Freight
- Airlines
- Airline units
- Aircraft
- Consignment Types
- Charging
- Security
- Volume
Lesson 6
Road Freight
- History
- Channel Tunnel
- Trailers
- Consignment Types
- Pallets
- Charges
- Rail-freight
Lesson 7
Dangerous Goods
- Dangerous Goods Explanation
- Regulations
- Classes 1-9
- Guidelines
Lesson 8
Claims & Insurance
- Cargo Insurance
- Insurance Commodities
- Coverage
- Time Limits
- Procedure
Lesson 9
Customs
- Duty
- VAT
- Customs Clearance
- Commodity Codes
- Licences
- Free Circulation
- Temporary Imports
Course 2 Included – Global Knowledge Course (10 lessons)
Lesson 1
The World
- Continents
- General Knowledge
- Transport Statistics
- Regions
- Countries
Lesson 2
North America
- Moving Region Maps
- Countries
- Capitals, Ports, Airports
- Airport Codes
- Country Codes
- General Information
Lesson 3
The Far East
- Moving Region Maps
- Countries
- Capitals, Ports, Airports
- Airport Codes
- Country Codes
- General Information
Lesson 4
South East Asia
- Moving Region Maps
- Countries
- Capitals, Ports, Airports
- Airport Codes
- Country Codes
- General Information
Lesson 5
Indian Sub Continent
- Moving Region Maps
- Countries
- Capitals, Ports, Airports
- Airport Codes
- Country Codes
- General Information
Lesson 6
The Middle East
- Moving Region Maps
- Countries
- Capitals, Ports, Airports
- Airport Codes
- Country Codes
- General Information
Lesson 7
South America
- Moving Region Maps
- Countries
- Capitals, Ports, Airports
- Airport Codes
- Country Codes
- General Information
Lesson 8
Oceania
- Moving Region Maps
- Countries
- Capitals, Ports, Airports
- Airport Codes
- Country Codes
- General Information
Lesson 9
Western Europe
- Moving Region Maps
- Countries
- Capitals, Ports, Airports
- Airport Codes
- Country Codes
- General Information
Lesson 10
Eastern Europe
- Moving Region Maps
- Countries
- Capitals, Ports, Airports
- Airport Codes
- Country Codes
- General Information
Course 3 Included – Personal Skills Course (4 lessons)
Lesson 1
Communication
- Good Communicating
- Need Prompt Replies
- Communicating Clearly
- Courtesy & Respect
- Taking Control
Lesson 2
Being Organised
- Being Organised
- Parento’s Principle
- Eisenhower Matrix
- More Techniques
- Taking Control
- Working Processes
Lesson 3
Customer Service
- Our Goals
- Our Clients
- Customer Service
- Skills1
- Skills2
- Features & Benefits
Lesson 4
Sales
- Introduction
- Sales Process
- Opening & Questioning
- Listening
- Offering & Checking
- Objections & Closing
Multiple Users
For companies requiring multiple users we can offer the following discounts. 2+ Learners 10%, 5+ Learners 15%
To arrange a multiple learner booking you can email us your user names and their email addresses (info@adlmedia.co.uk) or you can complete an order form.
Buy Bundle
£139.00 + VAT
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